FAQs

I see your product on Amazon but it isn't available here?

We are a mom and pop shop so we do everything in house, most likely we have not loaded it to the website yet! Please contact us on the Contact Us page to ask.

 

Where are you located?

We are located in New York in the United States.

 

What shipping services do you use?

We use UPS & USPS exclusively. Most of the time we use UPS, which come with tracking numbers.

 

When do you ship an order once it is placed?

We ship during business days same day as long as the order is placed before 4 P.M. We try to accomodate on the weekends and holidays, Contact Us for more information if your order is time sensitive.

 

How long will an item take to get to me?

Since we ship from New York, the closer you are to us the faster you get it. Usually 1-3 days for most customers. Customers on the west coast may take longer.

 

Some items are out of stock do you have them?

If something is out of stock contact us on our Contact Us page and we can give you more information quickly.

 

 

I need a lot of one item, can you help us?

Yes! Please use the Contact Us page and we will get back to you shortly.